The affect of the COVID-19 pandemic on the hospitality business has modified the best way lodge companies perform and handle their operations. The Federation of Indian Chambers of Commerce & Business (FICCI) and OYO, have come collectively to develop and design a web based coaching and certification course particularly for the hospitality business.
The course will deal with redesigning the sanitisation protocols and minimising person-to-person contact for a lodge according to the Normal Working Procedures introduced by the Ministry of Tourism in India. The certification course will assist hundreds of particular person price range, mid-segment, boutique resorts and homestays in India in addition to hospitality professionals, to take care of and enhance their security and hygiene requirements according to authorities and business benchmarks and finest practices. This course is obtainable in Hindi and English.
The certification course can have a set of 9 coaching modules constructed to assist resorts and hospitality professionals implement key security pointers. These modules embody lodge, employees, visitor, front-office, F & B service, housekeeping, visitor room cleansing and meals manufacturing advisories. This may even embody an advisory on deal with suspected COVID or COVID-positive friends.
The net certification course might be accessed here
FICCI will allow and help the implementation of knowledge expertise (IT) infrastructure and the web supply platform for the web certification course. The federation may even create consciousness on this system within the hospitality business and supply certification on target completion.
OYO has developed and designed the course supplies for this system. The partnership is envisaged to create an avenue for resorts and hospitality professionals to fulfill the challenges of working a lodge within the current circumstances and in addition present related options to handle the identical.
Ritesh Agarwal, founder and group CEO of OYO Accommodations & Houses mentioned: “The certification course will allow hospitality professionals and resorts throughout the nation to find out new methods of working, absolutely perceive native and central governments’ pointers, align with finest practices and reimagine operations in a fashion that helps each prospects and staff really feel protected, safe and cozy.”
