In the current year, the airlines in the Lufthansa Group have so far reimbursed around 2.7 billion euros to a total of 6.3 million customers (as of 09.09.2020). In arithmetical terms, around 1800 refunds per hour were paid out last week. The justified claims received by Lufthansa in Germany by the end of June have […]
Tag Archives: refunds
03
Nov
Nov
TUI UK has committed to the CMA that customers awaiting their refunds for holidays that were cancelled due to coronavirus will receive them by the end of the month. The Competition and Markets Authority (CMA) has been investigating TUI UK after receiving thousands of complaints from people that they were not receiving refunds for their […]
03
Nov
Nov
The Honorable Supreme Court of India issued a judgementtoday with regards to a Writ Petition filed for airline refunds which occurredbecause of the COVID-19 global pandemic lockdown. The Travel Agents Association of India (TAAI) President Mrs. Jyoti Mayal said: “We respect the judgement of the Supreme Court but feel that the judgement is status quo […]
02
Nov
Nov
The government of New Zealand has announced that it will pay travel agencies 7.5% of all refunds and 5% of credits successfully secured on behalf of consumers to help the travel and tourism sector and support New Zealanders in getting back the money they are owed from cancelled overseas travel plans caused by the pandemic. […]